Frequently Asked Questions
1. Do you accept phone orders?
2. How can I check on my order?
3. Can I order from outside the Singapore?
4. What if the item I am looking for is not shown on the website?
If an item is no longer available on the website, then we no longer have any stock.
5. Can I modify or adjust my order? Yes, you may modify or adjust your order before the order has been processed
5. Can I modify or adjust my order?
Yes, you may modify or adjust your order before the order has been processed
6. Do you have a MyFashionStory catalog?
MyFashionStory does not have a catalog.
7. How quickly do you ship?
Proceeding Order & Shipping
8. Is my credit card number and information secure?
9. How do I know what size to choose?
10. How can I pay for my order?
11. How can I return or exchange my merchandise?
12. What if the merchandise is not in stock?
Out of Stock Items
13. How can I purchase a MyFashionStory Gift Card?
MyFashionStory Gift Card
14. What if I haven't received my order?
16. Why do you ask me to register?
17. How do I contact you?
18. What is an E-Gift Certificate and how can it be used?
E-Gift Certificate Help Page
19. Do you have any retail outlets?