Our Commitment to Privacy

MyFashionStory.com values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. We do not sell or rent your personal information to third parties. As described in this policy, we do, however, share your information with our affiliates and under certain circumstances, with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service.

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact MyFashionStory customerservice@myfashionstory.com

If our information practices change in the future, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears at the end of this policy. You may exercise your choices about how we collect and use your information at any time.

Privacy Policy FAQ's

What kind of information does MyFashionStory.com collect?

How does MyFashionStory.com use my information?

Does MyFashionStory.com share my information with third parties?

How do I access my information?

How do I change or delete my information?

How do I exercise my choices about receiving promotional communications?

How does MyFashionStory.com protect kids' privacy?

What kind of information does MyFashionStory.com collect?

We collect information, such as name, e-mail and postal addresses, phone and credit card numbers from you when you visit our website, or place an order online, or save your info with us online, or participate in a contest, promotion or survey. We maintain a record of your product interests and the purchases you make online, and may also acquire information about you from our joint marketing partners, from unrelated third parties and from our affiliates .

How does MyFashionStory.com use my information?

When you place an order or make a purchase from MyFashionStory.com, we use your personal information to process your order, send you e-mails to confirm your order or to contact your e-mail if we have other questions regarding your order or purchase. When you place an order, make a purchase or save your information online, we will use your e-mail and postal address to send you information about our products, services, contests, and promotions and to help us learn more about your shopping preferences. If you participate in a contest or promotion (online), we may use your personal information to send you e-mails, regarding our products, services, contests and promotions. From time to time, we may use this information to contact you via e-mail to learn more about your shopping preferences. You always have the choice not to receive marketing information. In addition, we may use information about your product interests and purchases from us and our affiliates. We may contact you via e-mail to conduct market research and learn more about how we can improve our product offerings. To serve you better, we may combine information you give us and information about your product interest and purchases with information from third parties, including demographic information and information that is publicly available. We may also combine this information with information from our affiliates. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you in accordance with this policy.

Does MyFashionStory.com share my information with third parties?

If you shop at one of our affiliates, we share information about you with that affiliate, so that it can communicate with you by e-mail about their products, services, contests and promotions that may be of interest to you. Each of our affiliates has a privacy policy that is consistent with our own. We also contract with service providers to maintain and manage our customer information, to fulfill promotions and to communicate with our customers. We do not authorize any of these service providers to make any other use of your information. When we offer contests and promotions, with or without a marketing partner, you may be required to provide certain personal information in order to participate. In these cases, we will give you the choice not to receive e-mail messages or other communications from us regarding our products, services, contests, and promotions. In this case, however, MyFashionStory.com may still need to contact you, for example, to notify winners and to fulfill promotional obligations. In the unlikely event of a sale of some or all of our business, MyFashionStory.com will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy. MyFashionStory.com reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of MyFashionStory.com, its affiliates, and others.

How do I access my information? How do I change or delete my information?

You can review, change or delete certain personal information related to your use of our online sites (e.g., name and contact information). To access your information online, simply click "Your Account" at the top right sidebox of any page, sign in when prompted to do so, and you'll be able to edit your personal information, or you may click here to e-mail MyFashionStory customer service. Please be sure to include your e-mail address, full name and password. Please note that any requests to update your personal information may take up to ten days for your e-mail request.

How do I exercise my choices about receiving promotional communications?

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or our affiliated brands, or if you do not want us to use your information to enhance your shopping experience, please let us know by email us at MyFashionStory customerservices@myfashionstory.com. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your e-mail request, during which period you may continue to receive communications from MyFashionStory.com. Please also note that when you purchase from us, we will continue to confirm your order by e-mail. In addition, we may also need to contact you via phone, e-mail or postal mail with other questions regarding your order.

How does MyFashionStory.com protect kids' privacy?

MyFashionStory.com is concerned about the safety of children when they use the Internet and will never knowingly request personally identifiable information from anyone under the age of 13.